Senior Business Intelligence Analyst


  Silicon Valley

Company Overview

GoAnimate enables thousands of companies on six continents to make professional animated videos quickly and easily. We have been growing rapidly and sustainably. We’re now adding to the team to drive the next phase of our growth.

Position Summary

The Business Intelligence Analyst will lead our efforts to become a truly data-driven business. This role will be accountable for data acquisition, integrity, and management; analysis and insight into operational metrics. The ideal candidate will have experience in both the technical, day-to-day management of data and the ability to derive insights from it. This is a highly visible, roll-up-your-sleeves role that will have considerable interaction with the senior leadership team.

Responsibilities

  • Architect, deploy and maintain our platforms/data sources
  • Manage data synchronization and transfer between disparate sources such as Marketo, Salesforce (SFDC), Zendesk, Amplitude, Chargify, Stripe and internal databases
  • Implement appropriate data collection, cleansing, combination, migration, synchronization and storage mechanisms; obsess over data integrity
  • Manage the data source tables and synchronization between payment gateway/subscription database and finance systems
  • Automate and improve existing company processes and workflows related to data
  • Lead analytical efforts to identify opportunities for operational improvement
  • Build reporting tools and dashboards to provide efficient visibility on KPIs
  • Gather and provide data to aid in the development of financial models and forecasts
  • Be the expert on all things data at GoAnimate

Skills/Qualifications

  • 3-5 years of relevant work experience, preferably for a SaaS company, in sales operations, marketing operations, quantitative analysis or business intelligence
  • Demonstrated ability to manage large amounts of data from disparate sources, including collection, consolidation, analysis, and synthesizing into a cohesive framework
  • SQL: Experience writing and optimizing SQL queries is required (test will be administered)
  • Marketing operations: Understanding of web analytics, direct response marketing measurement, traditional sales & marketing metrics and key performance indicators
  • Marketing: Hands-on experience with quantitative marketing or user acquisition is preferred
  • Excel: Advanced proficiency, including importing data from multiple sources, organizing data using pivot tables, utilizing macros and advanced functions, and creating charts to visually display data
  • SaaS: Understanding of SaaS business models and metrics is preferred
  • Marketo & Salesforce: Ability to create, manage and edit custom objects, fields, connectors, rules, security settings, reports and dashboards
  • Web analytics: Setup, page, and clickstream analysis using Google Analytics or equivalent
  • Problem-solving: Strong analytical, modeling and problem-solving skills with the ability to quickly grasp and implement analytical and creative problem-solving techniques
  • Communication & teamwork: Ability to interpret information and communicate effectively to co-workers at multiple levels of an organization
  • Energy & enthusiasm: Self-motivated, proactive, get-things-done dynamo who lives to improve data and drive results
  • BS/BA degree in information technology, business, marketing or equivalent preferred but not required

Location

This is a full-time position based in our San Mateo, CA office.

Compensation and Benefits

  • Competitive base salary + bonus + equity
  • 401k
  • Excellent health, dental, and vision insurance
  • Snacks and frequent lunch celebrations