IT Support Engineer


  Hong Kong

About the role

In your role as IT Support Engineer you will work on a variety of IT-related support tasks as required by the company, including:

  • Evaluate product or service proposals from technology vendors and provide procurement advice
  • Maintain IT asset inventory and perform regular maintenance
  • Maintain established IT lifecycle processes and set up new processes as required
  • Perform system and network administrative tasks
  • May be required to perform maintenance work during off hours
  • Assist information security officers in enforcing established security policies
  • Perform troubleshooting of applications and infrastructure issues

Candidate requirements

  • Bachelor degree or above in Computer Science or in an IT-related field
  • Able to work independently
  • Attention to detail and think-outside-the-box mentality
  • Experience in network management in a corporate setting is required
  • Previous working experience in supporting Windows, Linux and macOS workstations is desirable
  • Familiarity with IT service management standards such as ITIL is desirable
  • Good command of English is a must, proficiency in Mandarin and Cantonese desirable

Benefits

  • Open and flat culture that lets you make a real impact
  • Friendly and collaborative work environment
  • Medical Insurance
  • Performance-based yearly bonus
  • Five-day work week
  • Birthday Holiday
  • Free lunch every Monday
  • Video games and Ping Pong for breaks
  • 5 minute walk from Sheung Wan MTR
  • Close to numerous affordable great restaurants
  • The most comfortable and energizing open office in town
  • Free snacks, fruits, coffee, and other drinks
  • Beer Fridays!